sohosloy | Banking, Deposits and Withdrawals

Putting Money Into Your sohosloy Account

Open the cashier from any page inside your account — it sits in the top-right corner on mobile and desktop. Choose DANA, OVO or GoPay from the wallet row, and the screen shows you the exact transfer details. Enter the amount, confirm inside your e-wallet app with your PIN, and the balance appears in your sohosloy account. No manual codes to copy;

the payment reference is pre-filled. Players in Palembang and across Indonesia use this path daily, wherever access is permitted under local law.

Open the cashier — Tap the cashier icon at the top of your account page — it's available on both mobile and desktop without reloading.
Pick your wallet — Select DANA, OVO or GoPay from the wallet row. The screen loads the transfer details for that specific wallet automatically.
Send from your e-wallet app — Open your chosen wallet app, send to the account number shown, confirm with your PIN. The reference is pre-filled — no manual input needed.
Balance confirmed — Your sohosloy balance updates once the transfer clears. Check the transaction log under account history if you want a record.

Verifying Your sohosloy Account Identity

Verification is how we make sure your withdrawals land on the right wallet and your account stays protected from unauthorised access. The process asks for a government-issued ID — a KTP works — and a selfie that matches the document. Upload both through the verification screen inside your account settings. Our team reviews the submission and updates your account status once cleared.

A verified account also means smoother withdrawal processing because the name check is already done. Think of it as a one-time step that removes friction from every future payout.

Open account settings — Navigate to the verification section inside your sohosloy account settings. The upload fields are clearly labelled for each document type.
Upload your KTP — A clear photo of your KTP is the standard ID accepted. Make sure all four corners are visible and the text is readable.
Submit a matching selfie — Take a selfie holding your KTP so the face and document appear together. This confirms the ID belongs to the account holder.
Wait for status update — Our team reviews the submission and updates your verification status. You'll see the change reflected inside your account once it clears.

WALLET OPTIONS

Payment Methods We Support

Sohosloy banking connects to Indonesia's three main e-wallets for both deposits and withdrawals. Each wallet links directly to your account, so you pick one at the cashier and the transfer details load automatically. No third-party redirects. Wallet availability may vary depending on your region and local law.

DANA Deposit and withdraw directly through your DANA wallet. Transfer details load automatically at the cashier — confirm with your DANA PIN to complete.

OVO OVO transfers connect to your sohosloy balance in the same cashier flow. Your OVO account name must match the name on your sohosloy account.

GoPay GoPay is accepted for both deposits and withdrawals. Open GoPay inside the Gojek app, send to the number shown, and your balance updates on clearance.

Withdrawing Funds Back to Your Wallet

Head to the withdrawal section inside your account — it's the same cashier panel you use for deposits. Pick the wallet you want paid out to: DANA, OVO or GoPay. Enter the amount and confirm. Before the transfer processes, the system checks that your account identity matches the wallet name you registered with. That check is what keeps your payout going to

the right place. We do not invent processing times here — actual transfer speed depends on your wallet provider's clearing window and any queue at the time you request.

Open withdrawal panel — Inside your account, open the cashier and switch to the withdrawal tab. The layout mirrors the deposit screen so it feels familiar.
Choose your payout wallet — Select DANA, OVO or GoPay. The wallet must be registered under the same name as your sohosloy account for the transfer to proceed.
Enter the amount — Type the amount you want withdrawn. The panel shows your available balance so you can see exactly what's ready to move.
Confirm and wait for clearance — Submit the request. Your wallet provider's clearing window determines when the funds arrive — check your e-wallet notification for confirmation.

Banking Questions We Hear Most

Below are the questions that come up most often about sohosloy banking — covering deposits, withdrawals, verification steps, and what to do when something doesn't go through as expected. If your question isn't here, reach out through the account support channel inside the app.

We accept DANA, OVO and GoPay for deposits. Pick your wallet in the cashier, follow the transfer prompt, and confirm with your wallet PIN to add funds.

If your balance hasn't updated, check that the transfer reference matched what the cashier showed. Contact account support with your transaction ID and we'll trace it.

Yes. Your DANA, OVO or GoPay account must be registered under the same name as your sohosloy account. Mismatched names cause the withdrawal to be held for review.

A clear KTP photo and a matching selfie holding the document are the standard requirements. Upload both through the verification screen in your account settings.

Transfer speed depends on your wallet provider's clearing window and any queue at the time. We process the request from our side promptly; the wallet handles the final delivery step.

You can update your preferred wallet inside account settings, but the registered name must stay consistent across all wallets to pass the identity check on withdrawals.

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